06 · Case study · 2024

AXA: Mobile Comparison Matrix

Exploring better comparison patterns for insurance packages on mobile

InsuranceFinancial ServicesMobile UX
Role
Senior UX/UI Designer
Timeline
2024
Industry
Insurance · Financial Services · Mobile UX

A product-comparison exploration for AXA, focused on helping users understand differences between formulas when limited mobile screen space makes side-by-side comparison difficult.

Insurance products often come with packs, options and formulas that need a clear helicopter view. Product cards can work on desktop, but mobile comparison is much harder because users cannot easily scan multiple options at once.

Desktop
Desktop

The project explored a swipable comparison matrix intended to make formula differences easier to inspect on mobile. A running Figma prototype was designed and prepared for validation. User testing then showed that users still preferred the existing card-based version, which made the first proposal a useful but incomplete answer rather than a final pattern.

Prototype screen recordingPrototype

The user-test results redirected the design toward a second iteration. The work became a strong example of evidence-led design: research and analysis shaped the proposal, but user preference overruled the initial solution and informed a V2 planned for further testing.

01Swipable mobile comparison matrix prototyped in Figma
02Existing product-card pattern benchmarked against the proposed matrix
03User testing revealed preference for the old version, preventing premature rollout
04V2 direction defined for a new validation round
Comparison UXMobile PrototypeUser TestingIteration